terms and conditions of website use

  1. ownership:

    1. 1.1 The website www.intertur.pt, including logos, registered trademarks, copyrights, and services featured on it, is the property of Intertur, a company headquartered at Avenida da República, nº 22 A, Lisbon, registered at the Lisbon Commercial Registry Office under corporate and registration number 27223/19581205, with a share capital of €149,639.37, RNAVT registration no. 1679, nº 2/58.
    2. 1.2 Intertur's economic activity code is 79110 - Travel Agencies.
    3. 1.3. These Terms of Use are intended to define the terms and conditions governing access to the information and content provided on the website www.intertur.pt as well as the reservation and payment processes available to end customers hereinafter referred to as "USER(S)".
    4. 1.4 Intertur reserves the right to insert, modify, or remove any information within these Terms of Use without prior notice and at its sole discretion. Users are responsible for reviewing the content of the Terms of Use whenever accessing or booking travel through www.intertur.pt. Continued use of the website after such changes will be deemed as tacit acceptance of them.
  2. website access:

    Intertur and the users of www.intertur.pt agree that access, viewing, use, or contracting via the site is governed by these Terms of Use.

    By using this portal, USERS explicitly and fully accept, without reservation, all the Terms of Use published and in effect at the time of accessing the portal, particularly those concerning limitations of liability, as well as those set by any provider of tourist or travel services. Therefore, USERS should carefully read these Terms of Use before using the portal, as they may have been updated since the last visit.

    Intertur reserves the right to deny access to the website without prior notice. Access is only permitted to those over 18 years of age and legally capable of doing so. Both parties agree to comply with all applicable laws and regulations related to the website and the bookings made through it.

  3. intellectual property and other property rights:

    1. 3.1 The website www.intertur.pt is intended for personal and non-commercial use by the user. Reproduction, transmission, display, publication, distribution, public disclosure, derivative work creation, modification, adaptation, translation, transfer, or sale of any information, products, or services obtained through this site—and any other forms of full or partial exploitation of the site’s content, including text, images, software, audio, or video clips—is strictly prohibited without prior written authorization from Intertur and is protected under Portuguese and international copyright laws.
    2. 3.2 Content, materials, features, and information made available through www.intertur.pt may only be used through the tools and means provided on the site. Partial removal of text and/or images for reproduction in another context, or the full reproduction of the website on another site, is strictly prohibited without Intertur's prior written consent.
    3. 3.3 USERS acknowledge that all elements and intellectual property rights (including, but not limited to, copyrights, patents, trademarks, and trade secrets) related to the Intertur website are the exclusive property of Intertur or its suppliers.
  4. content:

    The content on www.intertur.pt is protected by copyright © 2025 Intertur. All rights not explicitly granted herein are reserved. Reproduction, transfer, distribution, or storage of part or all of the content in any form is prohibited without prior written authorization, except as permitted below. Intertur allows you to view its web pages on your computer or print excerpts for personal use only—not for redistribution—unless otherwise authorized in writing. Some documents on our website may be subject to additional terms as stated within those documents.

    USERS acknowledge and accept that:
    1. - Except as stated herein, they acquire no additional rights to the content.
    2. - The content accessed, directly or indirectly, is the exclusive property of Intertur or its suppliers, who shall remain the sole owners.
  5. changes to the intertur website:

    1. 5.1 Intertur may make improvements or changes to the information, elements, data, services, or other components of this website, or even cancel it, at any time and without prior notice.
    2. 5.2 Intertur may modify these General Conditions at any time, and such modifications will be valid once posted on the website.
    3. 5.3 Access and continued use of the site imply USERS' acceptance of the new General Conditions.
    4. 5.4 Intertur may suspend access to the system for maintenance, network security, or force majeure (“acts of God”), without prior notice.
    5. 5.5 This website is for public use for the purpose of making reservations. Reservations made through travel agencies or third parties acting on behalf of individuals or entities will not be accepted.
  6. liability:

    1. 6.1 Intertur makes no warranties of any kind, express or implied, including but not limited to warranties of ownership, non-infringement, merchantability, or fitness for a particular purpose regarding the availability, accuracy, reliability, or content of this website.
    2. 6.2 Under no circumstances shall Intertur be liable for any damages, including loss of profits or other indirect damages, arising from the use or inability to use the content, materials, features, and information available on www.intertur.pt, even if Intertur has been informed of the possibility of such damages.
    3. 6.3 This limitation of liability also includes damage to the User’s computer equipment resulting from direct or indirect use of www.intertur.pt, including the spread of viruses, trojans, or worms, regardless of their origin or method of transmission.
    4. 6.4 All content, materials, features, and information provided on or through www.intertur.pt are made available “as is,” without any guarantee from Intertur.
    5. 6.5 The site www.intertur.pt may contain links or references to external websites, for which the original authors are solely responsible. Intertur accepts no responsibility for the content, accuracy, or legality of these sites or for any opinions, products, or services they may contain.
    6. 6.6 www.intertur.pt may include links to third-party websites. These links are provided for informational purposes only, and Intertur does not assume any responsibility for their accuracy, integrity, legality, or for any opinions, offers, or services they provide. Intertur does not control the privacy or security risks associated with third-party websites.
    7. 6.7 Users are solely responsible for the accuracy of the data they provide. Intertur reserves the right to exclude any user who provides false data, without prejudice to legal action.
    8. 6.8 By submitting materials to any Intertur server via email or through the website, the user agrees that:
      1. (i) The materials will not contain anything illegal or inappropriate for publication;
      2. (ii) The user will check for and remove any viruses or harmful elements before submitting;
      3. (iii) The user owns the materials or has unlimited rights to provide them;
      4. (iv) Intertur may publish these materials free of charge and incorporate them, or any concepts contained in them, into its products.
  7. booking and purchase conditions:

    All bookings made through www.intertur.pt, are subject to Intertur’s general terms and conditions, along with specific conditions applicable to each booking, including the following:

    1. 7.1 All bookings made on www.intertur.pt are subject to tourism and travel booking regulations and include payment deadlines. For discounted prices or special offers, immediate payment may be required.
    2. 7.2 Prices displayed on www.intertur.pt cannot be combined with other offers, promotions, or agreements.
    3. 7.3 Upon full payment and confirmation of the booking, users will receive their travel documents via email within a maximum of 24 hours. Users must ensure that the email provided is correct and accessible. If the documentation is provided by a third-party tour operator, it may be sent electronically or physically within 7 days of departure. This timeframe will be communicated case-by-case.
    4. 7.4 All services are subject to cancellation or change policies that vary depending on the product. These policies are presented during booking. Some airfare and travel packages may have cancellation fees up to 100% of the booking value. Users will be informed of the applicable conditions after booking. Cancellation rules apply once travel documents are issued or a deposit is made.
    5. 7.5 Any refunds owed to the user will be processed within a maximum of 10 business days.
  8. applicable law:

    All disputes arising from the interpretation or enforcement of these Terms of Use shall be governed by Portuguese law.